Privacy Policy


This Privacy Policy explains why and how we collect certain personal information from our customers and the visitors to our websites, and what we do with that information.

WHY WE NEED TO COLLECT PERSONAL INFORMATION

Personal information is any information that identifies you or by which your identity can be determined in a reasonable manner.

The collection, use and disclosure of personal information is essential to enable us to conduct our business of delivering services to our customers and website visitors.

Without collecting and making use of your personal information, we may not be able to provide our services to you.

WHAT WE DO WITH YOUR PERSONAL INFORMATION

We use personal information that we collect to conduct our business of delivering services and to continually improve our relationship with you.

In order to do this, we may share your personal information with our related companies.

Personal information may be used to enable us to send you online information or contact you in response to your inquiry.  At any time, you may notify us that you do not wish to receive this material via the unsubscribe mode in emails sent to you or by simply responding to the email..

HOW WE COLLECT INFORMATION

Personal Information provided to us

We collect and store personal information that is voluntarily provided by interested parties, customers or clients as part of doing business with us. Such information may include a customer's full name, date of birth, addresses, email address, and telephone numbers. We may also collect and securely store customer's payment details such as their credit card details (where necessary) through a third party service.

We collect this personal information and make use of these details to provide you with our services and to better manage our relationship with you.

Website activity, cookies and related technology

We provide products and services via a number of different websites. When you view one of our websites, our web server records anonymous information such as the time and date the website is viewed and the web pages/URL's requested. This information assists us  so that we may improve our websites and monitor their performance.
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We may also allow third parties with whom we have entered contractual arrangements ("Advertising Providers") to serve advertising on our websites.
We make use of cookies and iframes on our websites and permit Advertising Providers to place and read cookies on end users' browsers. These Advertising Providers may use web beacons or similar technologies to collect information in the course of advertisements being served on our websites.

Cookies are pieces of information that a website transfers to your hard drive for record-keeping purposes. The browser stores the information, and sends the information back to the server each time you request a webpage from the server. The use of cookies is an industry standard, used by the many websites.

Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, some parts of our websites, or the services provided through our websites, may not function properly or may be considerably slower if you do not enable cookies on your Internet browser.

We may have iframes  or other tracking mechanisms embedded on our websites and may enter into contractual arrangements with third parties so that they may analyze your online behavior. These iframes allow for the collection of non-personally identifiable information about your website visits.

IP Addresses

When you access our websites, our website servers may register the type of web browsers that you are using as well as your IP address.

When you request pages from our websites, our servers may log your IP address.

We can and may use your IP address to identify you when it is necessary to enforce compliance with the terms of service or to protect the integrity of our services and websites, as well as to protect our interests or those of our other customers.


WHEN WE DISCLOSE PERSONAL INFORMATION

We take all reasonable steps to protect the personal information we hold from misuse and loss and from unauthorized access, modification or disclosure.

We may disclose your personal information where you have consented to us doing so. This consent may be express (eg. in writing or verbal) or implied from your conduct. There may however be times where we are required to disclose personal information without your consent eg. when it is required or authorized by law.

Personal information that you provide to us may be shared among our related companies. Our related companies are required to keep such information private and confidential and  deal with such personal information strictly in accordance with this Privacy Policy.

In order for us to conduct our business,  it  may be necessary to disclose personal information to third parties. We may provide your personal information to third parties with whom we have contracted to provide administrative or other services, including to our affiliated website operators. We will ensure that these third parties are either bound by the Australian Privacy Act or subject to an equivalent law of another jurisdiction.


TRANSBORDER FLOW OF PERSONAL INFORMATION

We are in the business of delivering services. The Internet has no boundaries and as such we deal with international organizations and companies such as ICANN, registry operators and other service providers. We reasonably believe that these parties are subject to a law, binding scheme or contract which effectively upholds principles of fair handling of the information that are substantially similar to the National Privacy Principles. Without the transfer overseas to these entities, we may be unable to provide our services to you.

PROTECTING KIDS PRIVACY

We are committed to complying with the provisions of the Children's Online Privacy Protection Act of 1998 (United States) and its rules and regulations. We encourage parents and guardians to spend time online with their children and to participate in the activities offered on our websites.

Notice to Kids

If you are under 13 years of age, we must get your parent or guardian's permission before we can collect any personal information about you, such as your name, date of birth and your hobbies.

No other information about you should be given to us, or one of our websites, until your parent or guardian has given you permission.

LINKS TO OTHER WEBSITES

You should be aware that on our affiliated websites, there are links to third party websites. If you "click" on a banner advertisement, a search result or another type of link contained on one of our sites, the "click" may result in you leaving our site and your browser being redirected to a website owned and controlled by a third party.

In this case, we recommend that you refer to the privacy policy of the websites you visit. We have no control over, and hence accept no responsibility for, the content of these sites or the actions of the operators in relation to the collection of personal information of users of these sites.

Whilst we make every reasonable effort to protect the privacy of your personal information, we cannot guarantee the security of any information you disclose online and you do so at your own risk.

You should keep in mind that whenever you give out personal information online, there is a risk that the information can be intercepted and used by third parties without our knowledge. We are in no way responsible or liable for the misuse of personal information obtained in this manner.

ACCESS AND ACCURACY OF PERSONAL INFORMATION

You may request access to any personal information that we hold about you. All requests will be handled as quickly as possible, and we will endeavor to process any request for access within 30 days of its receipt.

We may refuse access to personal information in certain circumstances such as where the information relates to anticipated legal proceedings with you, where denying access is required or authorized by law, where providing access would be likely to prejudice an investigation by an enforcement body or where the request for access is regarded as frivolous or vexatious. If we deny you access to personal information or refuse to correct personal information, we will give you reasons as to why.

ENSURING PERSONAL INFORMATION IS UP-TO-DATE

It is very important that the personal information that we hold about you is complete, accurate and up-to-date. Please notify us immediately if there has been any change to your personal information.

YOUR ACCEPTANCE OF THESE TERMS

By using this website or our affiliated websites, you consent to us collecting, using and disclosing your personal information in accordance with this Privacy Policy (as amended from time to time).